Several years ago, I took a class at the Apple Store on Accessibility. I learned about ways to use Apple products with clients who have...

Valentine’s Day is approaching. Many of us have older friends or relatives who are living by themselves and are isolated due to the...

I've had two clients in the past week call me, frazzled and alarmed, with questions about Amazon. They both could have been scammed. The...

Thanksgiving is upon us. We’re having smaller dinners. Maybe just for two. Some of us have older relatives who are alone. But Zoom has a...

What’s one of the biggest obstacles in working with older adults and tech? PASSWORDS! Everyone has good intentions, but… The son creates...

Nothing like clicking on your email looking forward to seeing photos of your grandkids or a Zoom invitation for a family party. Then,...

A few weeks ago, I led a workshop on How to Use Zoom (via Zoom) with a Los Angeles synagogue. The Rabbi was the moderator and there were...

Many of my clients live alone. And during this pandemic, it’s especially isolating. So, I created a “How to Use YouTube” tutorial.

I always – always -- see my older adult clients in person. Why? For several reasons: I have to see their screens and where they place...

The Coronavirus has turned our lives upside down. We are staying home – most of us with more time on our hands than we’ve had in a very...

Stuck at home because of the Coronavirus? Getting a little antsy? How about traveling to your favorite museums … on your computer!...

Many of my clients have standing weekly appointments. For some, even though they have learned how to email, it’s not their priority. One,...

When I show an 80-year-old woman how to log into her myUCLAhealth account and she sees the results of her cardiology test and they are...

Several months ago, I was interviewed at a business networking meeting. I was asked, “What has given you the disposition to be so...

I got a text from a client in her late 70s. We’ve worked together off and on for several months, mostly on her iPhone’s Google Calendar...

Last week, I showed a client in her 70's how to organize several folders on her laptop. All contained documents for her work but were not...

I see most of my clients in their own homes but I go to one Assisted-Living facility every month. They put me in their daily events...

I was helping a woman with her iPhone, explaining how to swish away open apps. I said, “Double click on your home button and you’ll see...

I got a call from a man who wanted his father to learn FaceTime. I asked him to send me a few mobile numbers so we could contact his...

I didn’t used to like surprises. But now I do. I’ll tell you why. Before I see a new client, I learn what they want to work on so that...