“You have 28 messages,” I said.
It’s not just about tech, let me tell you why. I was working with a woman who just wanted some ‘tips,’ she said on the phone. We sat in...
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Nancy Spear
- Mar 14, 2022
- 1 min
Surprise!
Every now and then I get a surprise. A few weeks ago, a client asked me to come over and wait for the Spectrum guy with her. She said she...
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Nancy Spear
- Feb 4, 2022
- 1 min
A Week In The Life Of A Tech Tutor
Monday – Mona wanted to learn about her Lively Jitterbug phone. Before I left, she had mastered how to enter a contact and listen to a...
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Nancy Spear
- Feb 2, 2022
- 1 min
Waiter! Menu, please!
A lot of things have changed during the virus. Anyone go out to dinner lately? Did you ask for a menu? Did you get one? Maybe not. I...
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Nancy Spear
- Nov 5, 2021
- 2 min
Do What I Say, Not What I Did
Here I am being vulnerable. And so embarrassed. I teach people how to avoid getting scammed. A few weeks ago, I was almost scammed. It...
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Nancy Spear
- Jul 19, 2021
- 2 min
I Just Had To Ask One Question
Several years ago, I took a class at the Apple Store on Accessibility. I learned about ways to use Apple products with clients who have...
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Nancy Spear
- Feb 7, 2021
- 1 min
Happiness is Contagious
Valentine’s Day is approaching. Many of us have older friends or relatives who are living by themselves and are isolated due to the...
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Nancy Spear
- Jan 18, 2021
- 1 min
Amazon Scam!
I've had two clients in the past week call me, frazzled and alarmed, with questions about Amazon. They both could have been scammed. The...
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Nancy Spear
- Nov 23, 2020
- 1 min
Zoom Has A Heart
Thanksgiving is upon us. We’re having smaller dinners. Maybe just for two. Some of us have older relatives who are alone. But Zoom has a...
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Nancy Spear
- Sep 25, 2020
- 1 min
Those Darn Passwords!
What’s one of the biggest obstacles in working with older adults and tech? PASSWORDS! Everyone has good intentions, but… The son creates...
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Nancy Spear
- Sep 11, 2020
- 2 min
Email Scam with a Side of Empathy and Reassurance
Nothing like clicking on your email looking forward to seeing photos of your grandkids or a Zoom invitation for a family party. Then,...
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Nancy Spear
- Aug 3, 2020
- 2 min
“Because I’m ‘me’ to me,” I said … and the light bulb went on.
A few weeks ago, I led a workshop on How to Use Zoom (via Zoom) with a Los Angeles synagogue. The Rabbi was the moderator and there were...
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Nancy Spear
- Apr 28, 2020
- 1 min
Taking a Trip Down Memory Lane….With YouTube!
Many of my clients live alone. And during this pandemic, it’s especially isolating. So, I created a “How to Use YouTube” tutorial.
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Nancy Spear
- Apr 12, 2020
- 2 min
Moving Out of My Comfort Zone
I always – always -- see my older adult clients in person. Why? For several reasons: I have to see their screens and where they place...
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Nancy Spear
- Mar 27, 2020
- 2 min
Isolation leads to depression, so I FaceTimed my mom
The Coronavirus has turned our lives upside down. We are staying home – most of us with more time on our hands than we’ve had in a very...
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Nancy Spear
- Mar 18, 2020
- 1 min
Travel to your favorite museums … on your computer!
Stuck at home because of the Coronavirus? Getting a little antsy? How about traveling to your favorite museums … on your computer!...
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Nancy Spear
- Feb 19, 2020
- 1 min
“Excuse me, are you bragging?”
Many of my clients have standing weekly appointments. For some, even though they have learned how to email, it’s not their priority. One,...
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Nancy Spear
- Jan 5, 2020
- 1 min
What keeps me inspired?
When I show an 80-year-old woman how to log into her myUCLAhealth account and she sees the results of her cardiology test and they are...
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Nancy Spear
- Dec 16, 2019
- 2 min
“… she opened the front passenger door, and got in…”
Several months ago, I was interviewed at a business networking meeting. I was asked, “What has given you the disposition to be so...
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Nancy Spear
- Nov 11, 2019
- 2 min
“She was a tad bit frantic…”
I got a text from a client in her late 70s. We’ve worked together off and on for several months, mostly on her iPhone’s Google Calendar...
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