Nancy SpearMar 141 minSurprise!Every now and then I get a surprise. A few weeks ago, a client asked me to come over and wait for the Spectrum guy with her. She said she...
Nancy SpearFeb 41 minA Week In The Life Of A Tech TutorMonday – Mona wanted to learn about her Lively Jitterbug phone. Before I left, she had mastered how to enter a contact and listen to a...
Nancy SpearFeb 21 minWaiter! Menu, please!A lot of things have changed during the virus. Anyone go out to dinner lately? Did you ask for a menu? Did you get one? Maybe not. I...
Nancy SpearNov 5, 20212 minDo What I Say, Not What I DidHere I am being vulnerable. And so embarrassed. I teach people how to avoid getting scammed. A few weeks ago, I was almost scammed. It...
Nancy SpearJul 19, 20212 minI Just Had To Ask One QuestionSeveral years ago, I took a class at the Apple Store on Accessibility. I learned about ways to use Apple products with clients who have...
Nancy SpearFeb 7, 20211 minHappiness is ContagiousValentine’s Day is approaching. Many of us have older friends or relatives who are living by themselves and are isolated due to the...
Nancy SpearJan 18, 20211 minAmazon Scam!I've had two clients in the past week call me, frazzled and alarmed, with questions about Amazon. They both could have been scammed. The...
Nancy SpearNov 23, 20201 minZoom Has A HeartThanksgiving is upon us. We’re having smaller dinners. Maybe just for two. Some of us have older relatives who are alone. But Zoom has a...
Nancy SpearSep 25, 20201 minThose Darn Passwords!What’s one of the biggest obstacles in working with older adults and tech? PASSWORDS! Everyone has good intentions, but… The son creates...
Nancy SpearSep 11, 20202 minEmail Scam with a Side of Empathy and ReassuranceNothing like clicking on your email looking forward to seeing photos of your grandkids or a Zoom invitation for a family party. Then,...
Nancy SpearAug 3, 20202 min“Because I’m ‘me’ to me,” I said … and the light bulb went on.A few weeks ago, I led a workshop on How to Use Zoom (via Zoom) with a Los Angeles synagogue. The Rabbi was the moderator and there were...
Nancy SpearApr 28, 20201 minTaking a Trip Down Memory Lane….With YouTube!Many of my clients live alone. And during this pandemic, it’s especially isolating. So, I created a “How to Use YouTube” tutorial.
Nancy SpearApr 12, 20202 minMoving Out of My Comfort ZoneI always – always -- see my older adult clients in person. Why? For several reasons: I have to see their screens and where they place...
Nancy SpearMar 27, 20202 minIsolation leads to depression, so I FaceTimed my mom The Coronavirus has turned our lives upside down. We are staying home – most of us with more time on our hands than we’ve had in a very...
Nancy SpearMar 18, 20201 minTravel to your favorite museums … on your computer! Stuck at home because of the Coronavirus? Getting a little antsy? How about traveling to your favorite museums … on your computer!...
Nancy SpearFeb 19, 20201 min“Excuse me, are you bragging?” Many of my clients have standing weekly appointments. For some, even though they have learned how to email, it’s not their priority. One,...
Nancy SpearJan 5, 20201 minWhat keeps me inspired?When I show an 80-year-old woman how to log into her myUCLAhealth account and she sees the results of her cardiology test and they are...
Nancy SpearDec 16, 20192 min“… she opened the front passenger door, and got in…”Several months ago, I was interviewed at a business networking meeting. I was asked, “What has given you the disposition to be so...
Nancy SpearNov 11, 20192 min“She was a tad bit frantic…”I got a text from a client in her late 70s. We’ve worked together off and on for several months, mostly on her iPhone’s Google Calendar...
Nancy SpearOct 2, 20191 min“Thank you for never saying this is easy.”Last week, I showed a client in her 70's how to organize several folders on her laptop. All contained documents for her work but were not...