After years of working in customer service and computer software, I realized I had a disposition for putting people at ease. Working with older clients and then my own aging parents, I knew older adults needed access to a patient tech teacher.
I see clients who want to learn how to use their iPhones, iPads, PCs, and Macs. I patiently teach them how to email, text, Zoom, organize files, and more. I leave them with easy-to-follow instructions. I see them weekly, sometimes for months, until they are on solid ground without me.
I'm a native of Los Angeles and live in Culver City with my family, which includes a big, floppy dog.
Nancy's interview starts at 2min 40sec.