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  • Nancy Spear

The Millennial Behind the Desk

We were in New York a few months ago and I was looking forward to my second visit to the Tenement Museum. I purchased our tickets on my iPad and then went down to the front desk have them printed. The millennial behind the desk asked me to email them to her, which I did. When she got them out of the printer, she said, “It didn’t work.” I saw that only a section of the tickets printed and the left margin was full of ads. I immediately knew what the issue was. Looking at them, I said, “It seems like you clicked on the FILE tab in the top left of your screen and then on PRINT.” She nodded. Without looking at her screen, I said, “Take a look in the top right corner of just the email window. You’ll see a little printer icon. Click on that and it will print just the tickets.” She did what I told her, the tickets printed perfectly, and then she looked at me with a face that might have said, “Did a graying middle-age woman just tell me how to print?” Well, yes, I did (and I was very proud of myself). And, if you never been to the Tenement Museum, go. It’s beautiful, it’s educational, and it’s bursting with history.

Nancy Spear

Nancy's Tech Help for Older Adults

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