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  • Nancy Spear

“Okay. Let’s pretend you could buy anything you want..."

Learning tech at an older age can be stressful so I try to keep it light. How do I do that? Here’s an example: An 86-year-old client wanted to learn to shop online but didn’t know what she wanted to buy. I said, “Okay. Let’s pretend you could buy anything you want. What would it be?” She was quiet, thinking. And then, with a big smile, she said, “Ooooh, how about a fur coat?” I was almost sure she was kidding -- it was a hot day plus politically incorrect so I took a chance and replied with, “How about a diamond tiara to go with it?” She laughed and I showed her how to Google.

KEEP IN MIND: Online shopping is convenient but here are a few things to watch for:

  1. If a great deal comes to you via email, text, or a pop-up ad, be cautious. Best thing to do is to go to the site yourself.

  2. When you are at the website, look for the padlock icon on the search bar and the ‘s’ in https: (it stands for ‘secure’). Both of those mean the site is secure.

  3. Don’t wait for your credit card statements to come in the mail; check them periodically online to make sure there are no unusual charges (if you don’t know how, I can help you).

  4. Finally, no site should ever ask for your Social Security Number.

Shopping online should be a pleasant and comfortable experience. Unless you’re shopping for a fur coat in August, or really anytime, actually. I’d rather help you get that tiara you deserve instead.

Nancy Spear

Nancy's Tech Help for Older Adults

310-365-9951 •

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