I finished with a client in Santa Monica and was walking to my car on 5th near Broadway when I heard a voice, “Excuse me, do you know how...

New Year’s resolutions are tricky. If we bite off more than we can chew, we’re almost bound to fail. This couldn’t be more true for an...

Several family members hired me as a gift for their 76-year-old mother. She needed lessons (and encouragement) on her iPad, and we’ve...

A few weeks ago, I went to a big-box store to purchase an external hard drive for a client. I knew they had classes for older adults, so...

I’ve been seeing my 83-year-old client once a week since January. I arrive at her condo at 10am and as I set up in her dining room, she...

A few weeks ago, I was hired to teach two sets of in-laws how to use their iPhones. Their respective son and daughter asked me to teach...

I got a call from a woman wanting to learn how to post a photo to Facebook. She was tired of hearing: “Mom, I showed you how to do this.”...

Most times, when I tell someone about my business helping older adults with technology, I get one of two responses: 1. “Oh, you must be...

A new client called excited about her new Galaxy S5. She gave me a long list of what she wanted to learn: phone functions, texting,...

I work with several residents at a senior living facility. There are my regulars but about a month ago, a new resident wanted to see me....

Some clients only hire me for a few sessions. Once they learn to format a Word document or send a photo from their phone, they thank me...

Several months ago, I got a call from a woman who said she was ashamed to ask for help with her iPhone. She actually used the word...

My clients range in age from 49 to 87. They all have different obstacles. Some are anxious or fearful. Others have diagnoses that can...

My business cards read: Nancy’s Tech Help for Older Adults. I do have clients in their 70s and 80s, but let me tell you about one of my...

Sometime in the early ‘80s, my family got a VCR. It was so exciting. A big event. I remember overhearing my mom’s side of a phone...

Several months ago, I went to the Santa Monica Library’s tech fair for older adults. There were speakers on social media and safe online...

My grandma is 103. Up until a few years ago, she was incredibly active. When she was 90, we used to joke that she was finally acting like...

I love my mom. She is dedicated to her grandchildren, all seven of them. So much so that she once called me – just shy of panicking –...